EXPERTISE

Expertise for a governed enterprise information environment.

An enterprise information system is not made from one technology. Documents must connect with processes, processes with roles and decisions, data with enterprise systems, automation with rules and responsibility, and AI with secure access to information.

ALTAIR connects five disciplines into one information environment where information can safely support operations, decisions and the organisationʼs continued evolution.

EXPERTISE

One information environment. Five connected disciplines.

DMS, electronic records management, AI, integration and security cannot be designed as technology islands. A document can trigger a process; a process requires a decision; AI interprets information; integration passes the result; and security controls access and auditability. ALTAIR designs these disciplines in context.

DMS/ECM

Information needs context, not only storage.

Enterprise DMS/ECM manages content together with its origin, relationships, responsibility and processing history. It is part of the organisationʼs information infrastructure, not a digital archive at its edge.

  • Content & metadata
  • Classification & versions
  • Permissions & workflow
  • Search & records management
  • Retention & audit history
  • Integration, migration & operation

Electronic records management / DEPO

When a document must remain an evidential part of the process.

Formal document processes need system behaviour that reflects registration, processing, dispatch, retention and responsibility. Electronic records management and DEPO make organisational and legislative rules operational without making unsupported compliance claims.

  • DEPO
  • Registration & case lifecycle
  • Metadata & workflow
  • Dispatch & delivery
  • Signatures, seals & timestamps
  • Retention, trust & integration

Document AI & Automation

AI creates most value when it understands both the document and its context.

Document AI works within a governed environment, respecting permissions, document context and process state. It can classify, extract, understand, summarise, search, validate and route information while leaving judgement and responsibility with people.

  • Classification & extraction
  • Understanding & summarisation
  • Semantic search & controlled Q&A
  • Validation, routing & exceptions
  • Workflow automation
  • Human responsibility, permissions & auditability
Automate repetitive work. Keep control where decisions matter.

Enterprise integration

Information should not end at the boundary of one system.

ALTAIR connects document and process platforms with business systems so documents, metadata, operational data, events and process requests move without unnecessary manual re-entry and retain their meaning.

  • Business applications & ERP
  • Portals & web systems
  • Databases & identity services
  • Office & legacy applications
  • Integration platforms & APIs
  • Documents, metadata, data, events & requests

Information security

Security must be part of the information architecture.

Security is designed into the information model, processes and architecture through identity, access control, confidentiality, integrity, auditability, trust services and continuity across on-premise and cloud environments.

  • Identity & authentication
  • Roles, permissions & least privilege
  • Confidentiality, integrity & encryption
  • Audit logging & trust services
  • Business continuity
  • On-premise & cloud architecture

CROSS-CUTTING PROCESS EXPERTISE

Process management connects the individual technologies.

A process defines what happens, which information is used, who is responsible, which rules and systems participate, what can be automated and where a person must decide. DMS provides context, workflow coordinates, integration connects systems, AI interprets, and security defines permitted, auditable behaviour.

DMS — information and contextWorkflow — coordinationIntegration — systemsAI — interpretation and automationSecurity — permitted and auditable behaviour

FROM INFORMATION TO MANAGEMENT

Technology must support management as well as operations.

Digital processes create data about volumes, states, processing times, deadlines, exceptions, approvals and results. This creates management Insight and a basis for continued control and improvement.

  1. Observe
  2. Understand
  3. Decide
  4. Act
  5. Measure

THE VALUE OF CONNECTION

The greatest value emerges between disciplines.

DMS without integration can become another information island. Automation without process context accelerates a poorly designed process. AI without access governance creates risk; records management without system integration creates manual work; and security without process understanding can constrain the wrong things. ALTAIR builds around interaction between disciplines.

Connect information, processes and technology in one environment.

Whether the starting point is DMS, records management, AI, integration or security, the resulting solution must work as part of the whole organisation.